The Arusha Serena Hotel, Resort & Spa is located on the shores of Lake Duluti, 20 kilometers from Arusha, Tanzania and 60 Kilometers from Kilimanjaro International Airport.
Set at the heart of a traditional coffee estate in the majestic environs of snow-capped Mount Kilimanjaro, the exquisitely appointed Arusha Serena Hotel, Resort & Spa (formerly Lake Duluti Serena Hotel) offers heady views over verdant tropical forests, cool mountain walks, a wonderful array of wildlife, roaring fires and superlative cuisine.
| Check In | 12:00 PM |
|---|---|
| Check Out | 10:00 AM |
| Hotel Policies |
Check-In policyExtra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Special check-In policyThis property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Pets policyService animals not allowed
Pets not allowed
General policyAirport shuttle fee: TZS 12000 per person (one-way)
Airport shuttle fee per child: TZS 6000 (one-way), (from 4 to 17 years old)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: TZS 280000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Airport shuttle fee: TZS 12000 per person (one-way)
Airport shuttle fee per child: TZS 6000 (one-way), (from 4 to 17 years old)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: TZS 280000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Professional property host/manager
Gap period enforced between guest stays - 24 hours
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Protective clothing is available to guests
Essential workers only - NO
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Commonly-touched surfaces are cleaned with disinfectant
No elevators
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